Imagin Products Ltd - Terms & Conditions

	Terms & Conditions
1	Acceptance All orders and transactions between Imagin Products Ltd and the customer are accepted on these conditions of sale only. It is the responsibility of the customer to read such conditions before placing an order.
2	Variations Imagin Products Ltd may vary, without any liability, the content of the site, including quotations, sales literature or other documents as long as such alterations do not materially affect the quality of the goods. All products are printed by hand, as such Imagin Products Ltd shall endeavour to match the colour, style and positioning on each item however Imagin Products Ltd is unable to guarantee an exact match. Imagin Products Ltd cannot guarantee a match to Pantone colours.
3	Pricing All prices quoted on Imagin Products Ltd website are in British Pounds Sterling and are exclusive of VAT and postage. Quotes shall illustrate a unit cost, a postage cost and VAT. Imagin Products Ltd is entitled to increase the price of goods at any time prior to printing the product(s) due to factors beyond our control, however once the product(s) has been printed Imagin Products will honour the price as per the agreement with the customer.
4	Quotes Quotes are valid for a period of 30 days unless otherwise agreed in writing by Imagin Products Ltd. A quote is a separate agreement between Imagin Products Ltd and the customer and as such the customer is not entitled to any further discount as advertised on the website.
5	Payment The customer shall pay for all goods prior to print and dispatch due to the personalised nature of trade unless otherwise agreed in writing between Imagin Products Ltd and the customer. Should an agreement be accepted between Imagin Products Ltd and the customer, Imagin Products Ltd is entitled to invoice the customer for payment on or at any time after dispatch of goods. The customer shall make payment without deduction or setoff within 30 days of the date of invoice. Payment is to be made by cheque payable to 'Imagin Products Ltd'. In making payment the customer is in agreement that they are the account holder and that sufficient funds are held to honour the payment.
6	Non Payment If payment has not been made within 30 days of the invoiced date, Imagin Products Ltd is entitled to (a) suspend any further orders for the customer, and (b) charge the customer interest at a rate of 2% a month or part thereof from the date such monies are due until payment in full is made, and (c) pass on all collection charges to the customer that are incurred in the collection of the monies, until payment in full is made.
7	Cancellation No goods are sold to the customer on a sale or return basis. The customer has no right to reject or return the goods without the consent of Imagin Products Ltd. As goods are personalised a 'cooling off' period is not applicable. Refunds may be made at the discretion of management. Your statutory rights are not affected.
8	Alterations Imagin Products Ltd shall endeavour to make amendments to requested orders as timely as possible. However if this request is received after the product has been printed Imagin Products Ltd shall not be liable for the cost of a reprint.
9	Delivery Any dates provided for delivery are approximate only, and Imagin Products Ltd is not responsible for the timely receipt of goods once dispatched to the customer. As such, late deliveries will not be refunded, and payment will be pursued due to the personalised nature of our products. Orders not received within 7 working days of payment must be reported to Imagin Products Ltd by email. Failure to notify us within this period will result in Imagin Products Ltd not accepting any responsibility for items dispatched and not delivered/received.
10	Damaged Goods Damaged goods must be reported to Imagin Products Ltd within 48 hours of delivery by email, failure to do so and Imagin Products Ltd will not accept responsibility and the customer shall not be entitled to reject the goods. Upon agreement by email Imagin Products Ltd will cover the cost for the return of the product(s) using either 1st or 2nd class post, or courier costs on larger orders. Products must be received by Imagin Products Ltd to qualify for a replacement free of charge. A refund may be considered at the discretion of Imagin Products Ltd. A refund or replacement will not be offered in the instance that an image of poor quality has been supplied by the customer and printed by Imagin Products Ltd.
11	Colour & Sample Matching Imagin Products Ltd will endeavour to match colours as closely as possible. Exact colour matching onto different finishes is not always possible and Imagin Products Ltd is unable to guarantee an exact match. Imagin Products Ltd recommends that a sample is obtained and will be provided to the customer free of charge. If the customer decides to proceed without a sample it is at the sole risk of the customer and as such the customer has no right to reject or return the goods on these grounds. All products are printed by hand, as such Imagin Products Ltd shall endeavour to match the colour, style and positioning on each item however Imagin Products Ltd is unable to guarantee an exact match.
12	Images Imagin Products Ltd does not accept responsibility for the quality of images sent to us, 'the higher the quality of image the better the print'. Licensed or copyright images, logos or trademarks must not be submitted to Imagin Products Ltd by the customer for reprint without the consent of the owner. Imagin Products Ltd shall not be liable for any claim or expense arising out of any illegal or libellous matter printed for the customer or any infringement of copyright or patent or similar right resulting from compliance of the customers instructions either expressed or implied. Any legal costs incurred in such matter shall be borne by the customer.
13	Errors Imagin Products Ltd does not accept responsibility for customer input or spelling mistakes on orders. Imagin Products Ltd does not accept responsibility for errors on larger orders once a printing proof has been accepted by email with the customer.
14	Website Liability Whilst Imagin Products Ltd endeavours to keep the website and emails free from viruses, trojans, worms and any other similar such ailments, Imagin Products Ltd shall not be liable to the customer or site visitors for any destructive results.
15	Force Majeure Imagin Products Ltd shall not be liable to the customer or be deemed to be in breach of the contract of sale for any delay in performing, or any failure to perform, any of Imagin Products Ltd obligations in relation to the goods if the delay or failure was due to any reason beyond Imagin Products Ltd reasonable control.
16	Jurisdiction Any contract formed under these conditions of sale shall be construed and enforced in accordance with Scottish Law.